How Do I Cancel My Wix Premium Plan?

Does Wix have phone support?

Wix offers phone support in English, French, German, Italian, Japanese, Portuguese, Russian and Spanish.

Make sure you are logged in from a computer and click below to request a callback.

Speed up response time: Categorizing your issue saves time by directing you to a specialized Customer Care Expert..

How long does a Wix refund take?

When necessary, you can refund a customer for all or part of a payment they’ve made through Wix Payments. Refunds can take up to 3-5 business days to reach your customer’s credit card/bank account, depending on the financial institution.

Can I pause my Wix subscription?

To suspend a membership plan or package: Go to the Purchased Plans tab in your site’s dashboard. Select a client with recurring payments from the list. Click Suspend. Click Yes, Suspend to verify.

What happens if I cancel my Wix plan?

Free site status: If you cancel your Premium Plan, it remains active until the end of the subscription period. After that, your site address reverts back to the free Wix URL ( and Wix ads appear on your site.

Can you downgrade your Wix plan?

Go to Premium Subscriptions in your Wix account. Select the plan you want to change and click Change Plan. Select the plan you want to change to. Click Confirm Plan Change.

How do I return a Wix Premium plan?

If you decide that the plan you bought is not right for you, that’s no problem. Cancel your plan any time within the 14 day trial period with no explanation needed. If 14 days have passed and you feel you’d like a refund, click here to tell us why. We will be happy to review your request.

Does Wix have a customer service number?

Submit a ticket or request a callback Customer Care offers phone service in English, Spanish, Portuguese and Italian. You can learn more about calling Wix Customer Care here. … If that’s the case and we missed our chance to call you, please submit a ticket at

How much does Wix cost?

Quick breakdown of Wix’s most important plansWix plansMonthlyYearlyFree$0$0Combo$18/month$14/monthUnlimited$23/month$18/monthBusiness Basic$28/month$23/month

Why is Wix bad?

The largest cost of using Wix for many people is a hidden one. It’s the cost of websites built by users who may not know what makes a website really work, therefore it doesn’t get found, or it doesn’t function well. That lack of functionality is probably costing you business.

Can you delete a Wix account?

Go to Account Settings, scroll down, and click the Deactivate Your Account button on the bottom right. Follow the instructions on the next page. Once you’re on the Deactivate My Account page, click the button and confirm to fully delete your Wix account.

How do I delete a site on Wix?

To delete your site:Open your site’s dashboard.Click Quick Actions.Click Move to Trash.Click Move to Trash to confirm.

How do I remove my credit card from Wix?

To remove a payment method: Go to Payment Methods in your Account Settings. Click Actions. Click Remove. Click Remove to confirm.

Does Wix own my domain name?

Wix provides its own web hosting as well as domain names (free and paid).

How do I delete my Wix premium account?

Go to Subscriptions in your Wix account. Click the Show More icon next to relevant subscription. Click Cancel Plan/Domain/Mailbox/App….Step 4 | Close your account.Make sure you are signed in to your Wix account.Click here to open the Close Your Wix Account window.Click Close Wix Account Now and then click Yes.