How Do I Cancel My Wix Subscription And Get A Refund?

How do I return a Wix Premium plan?

If you decide that the plan you bought is not right for you, that’s no problem.

Cancel your plan any time within the 14 day trial period with no explanation needed.

If 14 days have passed and you feel you’d like a refund, click here to tell us why.

We will be happy to review your request..

How long does a Wix refund take?

When necessary, you can refund a customer for all or part of a payment they’ve made through Wix Payments. Refunds can take up to 3-5 business days to reach your customer’s credit card/bank account, depending on the financial institution.

What happens if I cancel my Wix plan?

Free site status: If you cancel your Premium Plan, it remains active until the end of the subscription period. After that, your site address reverts back to the free Wix URL (username.wixsite.com/siteaddress) and Wix ads appear on your site.

Does Wix have chat support?

Currently, Wix does not offer support via chat. However, we are always working to update and improve our products, and your feedback is hugely appreciated.

How often does Wix offer 50% off?

Wix offers 50% off on the first year of yearly Combo, Unlimited, Ecommerce & VIP plans for a limited time when you activate the coupon code.

How much does Wix cost per month?

Quick breakdown of Wix’s most important plansWix plansMonthlyYearlyFree$0$0Combo$18/month$14/monthUnlimited$23/month$18/monthBusiness Basic$28/month$23/month

Can I get a refund on my Wix account?

You can cancel your Premium Plan at any time within the first 14 days and receive a full refund. No questions asked! If the first 14 days have ended and you feel you deserve a refund, click here to tell us why and we will review your request.

Can you downgrade your Wix plan?

Go to Premium Subscriptions in your Wix account. Select the plan you want to change and click Change Plan. Select the plan you want to change to. Click Confirm Plan Change.

How do I cancel my Wix renewal?

To turn the auto renewal off:Go to Premium Subscriptions in your Wix account.Click the Show More icon next to the relevant plan.Click Cancel Plan.Click Cancel Now.Provide the reason for cancellation and click Cancel Now.

How do I delete my free Wix account?

Go to Account Settings, scroll down, and click the Deactivate Your Account button on the bottom right. Follow the instructions on the next page. Once you’re on the Deactivate My Account page, click the button and confirm to fully delete your Wix account.

Does Wix charge a transaction fee?

Importantly, Wix plans involve no additional transaction fees on top of the regular processing fees from your payment gateway.