How Do I Get My Money Back From Wix?

How do I cancel my Wix subscription and get a refund?

Go to Subscriptions in your Wix account.Click the Show More icon next to the relevant plan.Click Cancel Plan.Click Cancel Now in the pop-up to confirm.

Note: This does not cancel your plan immediately, rather your plan simply does not renew at the end of the subscription period..

How do I cancel a website subscription?

Option 1 – Cancel your subscriptionIn the Home Menu, click Settings, then click Billing & Account.Click Billing.Under Subscriptions, click your site subscription. This will say Website or Commerce, depending on your plan.

Does Wix have phone support?

Wix offers phone support in English, French, German, Italian, Japanese, Portuguese, Russian and Spanish. Make sure you are logged in from a computer and click below to request a callback. Speed up response time: Categorizing your issue saves time by directing you to a specialized Customer Care Expert.

Can you downgrade your Wix plan?

Go to Premium Subscriptions in your Wix account. Select the plan you want to change and click Change Plan. … Click Confirm Plan Change.

How do I edit my Wix site?

To edit your site:Open your site’s dashboard.Click Manage Site.Click Edit Site.

Which is the best free website builder?

Here are the 10 best free website builders:Wix – Best All-Around Website Builder. … Weebly – Ideal for Small Businesses. … SITE123 – Great Design Assistance. … WordPress – Perfect for Blogging. … Strikingly – Made for Simple Websites. … Jimdo – Small Online Store Builder. … SimpleSite – Great Mobile Editor.More items…•

How long does a Wix refund take?

Refunds can take up to 3-5 business days to reach your customer’s credit card/bank account, depending on the financial institution. Notes: Refunds cannot be canceled nor reversed. After providing a partial refund to a customer, you can still refund them for the remaining amount at a later point in time.

How do I contact someone at Wix?

To get in touch with a Customer Care Expert, log in to your Wix account from a computer, visit our Contact Page, and categorize or describe your issue. You might find an answer or solution with the help of our friendly chatbot, or you may submit a ticket or request a callback.

How do I remove my credit card from Wix?

Removing a Payment MethodGo to Payment Methods in your Account Settings.Click Actions.Click Remove.Click Remove to confirm.

Does Wix have chat support?

Currently, Wix does not offer support via chat. However, we are always working to update and improve our products, and your feedback is hugely appreciated. If this is a feature you would like to see in the future, please click Vote for this feature and we’ll make sure to keep you updated.

Does Wix give refunds?

You can cancel your Premium Plan at any time within the first 14 days and receive a full refund. No questions asked! If the first 14 days have ended and you feel you deserve a refund, click here to tell us why and we will review your request.

How do I chat with Wix?

Chat With Site VisitorsGo to your site’s dashboard. Note: This feature is available from any section of your dashboard.Click the Inbox icon at the top right corner.Click the visitor you want to chat with.From Wix Inbox, type your message in the text box at the bottom.Click Send.

How do I report a site on Wix?

If you believe you’ve found a security issue or vulnerability, please contact the Wix Security team: security-report@wix.com.

How do I cancel my Wix website?

Go to Account Settings, scroll down, and click the Deactivate Your Account button on the bottom right. Follow the instructions on the next page. Once you’re on the Deactivate My Account page, click the button and confirm to fully delete your Wix account.

How do I change my credit card on Wix?

Go to Subscriptions in your Wix account. Click App Actions next to the relevant app. Click Update Payment Method….Click Update Payment Method.(Optional) Select which service(s) you want to update the payment method for.Click Next.Enter the new credit card details and click Update.

Do you pay monthly for WIX?

You can pay for your Wix subscription either monthly or yearly, with eight premium plans to choose from. … To remove Wix adverts from your site and use your own custom domain, you’ll need to upgrade to a paid plan. The cheapest premium plan is the $13 per month Combo plan.

Can I make my Wix site private?

Hover over the relevant page and click the Show More icon . Click Settings. Click the Permissions tab. Select Members Only.