Quick Answer: Does Wix Have Chat Support?

Is Wix com really free?

Wix is available for free for as long as you want.

If you need professional features like your own domain name or ecommerce, you must choose from one of their premium plans ranging from “Combo” to “Business VIP”.

The cheapest ad-free plan with a custom domain name costs $14 per month..

What is Wix Premium Support?

Purchasing a Premium Plan entitles you to receive premium support. As a premium user when you submit a ticket, the ticket is automatically placed in the premium ticket queue to receive a faster reply.

How do I delete an app on Wix?

Go to the Manage Apps tab in your site’s dashboard. Click the Show More icon beside the relevant app. Select Delete. Click Delete App to confirm.

What is Ascend Wix?

Ascend by Wix is an all-in-one business solution that allows you to seamlessly interact with your customers, create useful automations, enhance your marketing capabilities and grow your business, all in one place. Learn More.

How do I cancel my Wix subscription and get a refund?

Go to Subscriptions in your Wix account.Click the Show More icon next to the relevant plan.Click Cancel Plan.Click Cancel Now in the pop-up to confirm. Note: This does not cancel your plan immediately, rather your plan simply does not renew at the end of the subscription period.

How do I get rid of chat on Wix?

To delete a Wix Chat from your site:Click the chat box in the Editor.Press Delete on your keyboard.Save or publish your changes.

How do I chat with Wix?

Chat With Site VisitorsGo to your site’s dashboard. Note: This feature is available from any section of your dashboard.Click the Inbox icon at the top right corner.Click the visitor you want to chat with.From Wix Inbox, type your message in the text box at the bottom.Click Send.

How do I report a site on Wix?

If you believe you’ve found a security issue or vulnerability, please contact the Wix Security team: security-report@wix.com. If you’d like to report spam or phishing, contact us at reportphishing@wix.com.

How do I chat with Wix Support Team?

Need help with your Wix account? Make sure you are logged in from a computer and click below to submit a ticket or request a callback by phone. Currently, Wix does not offer support via chat.

Does Wix give refunds?

In case you didn’t pick the right plan for your needs, Wix offers a 14 day money back guarantee on all Premium Plans. … Cancel your plan any time within the 14 day trial period with no explanation needed. If 14 days have passed and you feel you’d like a refund, click here to tell us why.

What is a lead capture form Wix?

Adding a lead capture form to your Wix Chat box helps you gather info about your visitors. When visitors open your chat box, they see a form where they can enter their contact details. Then, the info is saved in your contact list so that you can get back to them at any time.

What is the purpose of Wix?

Wix is a free, user-friendly, website building platform. We help our users to create amazing, professional-looking sites, which can be updated and edited with ease – no technical skills required! What’s more, our sites are built to be search engine friendly.

How much does Wix cost?

Quick breakdown of Wix’s most important plansWix plansMonthlyYearlyFree$0$0Combo$18/month$14/monthUnlimited$23/month$18/monthBusiness Basic$28/month$23/month

Does Wix have live chat?

Live chat with website visitors right from your Wix dashboard or your mobile phone. Be there the moment your audience needs you so you can delight customers and sell more. Check out the Live Chat Support app (by Social Intents) to get started.

Does Wix have customer support?

Submit a ticket or request a callback Wix Customer Care Experts offer 24/7 live support in English for all issues, including those regarding billing, charges & subscriptions, domains, mailboxes, editor & live sites, accounts and settings. … Customer Care offers phone service in English, Spanish, Portuguese and Italian.